21 BDBajee Privacy Policy

01. Introduction & Scope

This Privacy Policy applies to the 21 BDBajee platform (https://21bdbajee.app) and all associated services. By registering, logging in, or using the platform, you are considered to have accepted this Privacy Policy.

This Privacy Policy has been written in Bengali and is aligned with the data protection regulations applicable in Bangladesh. We believe that being fully transparent with our members is the foundation of genuine trust — and this document reflects that commitment.

Please read this Privacy Policy carefully before using any 21 BDBajee service. If anything is unclear, feel free to reach out to our support team.

02. Information We Collect

21 BDBajee collects two types of information from members — data provided directly by you, and data collected automatically. Details are outlined below:

Information Provided Directly

Data Type	Time of Collection	Purpose
Full name, date of birth	At Registration	Identity verification & age confirmation
Mobile number, email address	At Registration	Communication & Account Security
National ID / Passport	During KYC verification	Identity verification & legal compliance
Payment information (bKash/Nagad/Rocket)	Transaction Time	Deposit & Withdrawal Processing
Support Conversations	Support Contact Hours	Troubleshooting & Service Improvement

Automatically Collected Information

• IP address & device type
• Browser type & version
• Time spent on the platform and pages visited
• Game Session Data & Betting History
• Login time & location data

03. How Your Information Is Used

21 BDBajee uses your information only for specific, legitimate purposes. The reasons we process your data are outlined in detail below:

04. Data Retention & Periods

21 BDBajee retains your information only for as long as necessary. All data is kept securely while your account remains active. Even after account closure, certain information may be retained for a defined period to meet legal obligations.

• Transaction records: up to 5 years after account closure.
• KYC documents: 3 years after verification is complete.
• Support conversations: 2 years.
• Cookie & session data: cleared at the end of a session or after a maximum of 30 days.

Once the defined retention period ends, data is permanently deleted or anonymized so that no individual can be identified.

05. Who Your Information Is Shared With

21 BDBajee never sells or rents your personal information to third parties. However, limited data sharing may occur in certain specific circumstances:

• Payment Providers: Solely to process transactions through payment gateways such as bKash, Nagad, and Rocket.
• Game Provider: Essential session data shared with game software providers.
• Law Enforcement: Where required by a court order or legal obligation.
• Security verification services: With approved service providers for identity verification and fraud prevention.

06. Cookie Policy

The 21 BDBajee website and app use cookies to function properly. Cookies are small text files stored in your browser.

Types of Cookies We Use

• Essential Cookies: For login sessions and security — the site cannot function without these.
• Functionality cookies: To remember your preferred language and settings.
• Analytics cookies: To understand how the site is used and to improve page performance.

Cookies can be blocked or deleted through your browser settings. However, disabling certain cookies may affect the availability of some platform features.

07. Your Rights

As a 21 BDBajee member, you have the following rights regarding your personal information:

• Access: The right to know what personal information we hold about you.
• Right to rectification: The right to correct inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your data, subject to certain conditions.
• Right to Restrict Processing: The right to restrict how your data is used for specific purposes.
• Right to Opt Out: The right to opt out of marketing communications.

To exercise any of these rights, email us at support@21bdbajee.app. We typically respond within 7 business days.

08. Minor Protection

21 BDBajee strictly prohibits use of its services by anyone under the age of 18. Age is verified at registration, and proof of date of birth may be requested through the KYC process if there is any suspicion.

If we find evidence that an account is being operated on behalf of a minor, the account will be suspended immediately and all funds may be forfeited. If a parent or guardian becomes aware that their child is using 21 BDBajee, please notify our support team right away.

09. Third-Party Services & Links

The 21 BDBajee platform uses third-party game providers and payment gateways. These third-party services have their own privacy policies, which are outside of 21 BDBajee's control.

We recommend reading the privacy policy of any third-party service before using it. 21 BDBajee is not responsible for the data protection practices of third parties.

10. Security Measures

To protect your information, 21 BDBajee has implemented a range of technical and organizational security measures:

• 256-bit SSL/TLS encryption technology.
• Firewall and intrusion detection systems.
• Regular security audits and vulnerability assessments.
• Two-Factor Authentication (2FA) support.
• Restricted staff access — only personnel who require it can access your data.
• Data backup and disaster recovery planning.

11. Changes to the Privacy Policy

21 BDBajee reserves the right to update this Privacy Policy at any time. For significant changes, you will be notified via your registered email or through a platform notification.

Continuing to use the platform after any changes are made will be taken as your acceptance of the updated policy. Always check the "Last Updated" date at the top of the page to confirm you are reading the latest version.

12. Contact Us

For any questions, complaints, or requests regarding our Privacy Policy, please get in touch with us: